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Terms and Conditions

Whilst all reasonable care will be taken during the execution of all works, no responsibility can be accepted for any faults or failures that may occur to existing pipework, fittings, equipment etc due to disturbance caused by the proposed works.

Estimates are based on non intrusive surveys of properties and as such, it is assumed that any existing systems that we connect to are in good condition and working order. Should we find during the course of the works, any faults with the existing systems, we reserve the right to charge for correctional works. Should the client fail to mention any relevant facts relating to the existing installation, effecting the proposed works, again, we reserve the right to charge for correctional works.

Dismantling, clearing and re-instatement of any fitted cupboards, boxings etc to permit the proposed works to proceed will be charged at extra cost unless specified.

If during the execution of the proposed works it is necessary to gain access into floors below fitted carpets, these will be lifted by us and laid back on completion of works. No re-strectching or fixing has been allowed for. For floors coverd with laminate, vinyl, tiling e.t.c , no allowance has been made for re-instatement unless specified.

During the execution of proposed works, it may be necessary to isolate various water, gas and electrical services. This will be advised in good time and the period of isolation will be as short as possible.

Whilst all holes formed during the execution of the proposed works will be made good on completion, no allowance has been made for re-instatement of decorations. We do not guarantee to match existing brickwork where boiler flue terminals have been removed or replaced.

No allowance has been made for casing in of pipework or painting/decorating of the new works.

It has been assumed that unrestricted access to all relevant parts of the property will be made avialable to us during the course of the works. Any delays that may be caused by restricted access not notified at the time of survey, or prior to the start of works may be subject to an extra charge and/or delay in completion.

Where other trades are involved in the works and these trades are not under our control any delays that may be caused to our progress by these trades my be subject to an extra charge and/or delay in completion.

Unless specified, the works will be carried out in one continous visit. Extra visits at the request of the client or caused by circumstances beyond our control will be subject to a surcharge and may affect the completion date.

All materials supplied, whether fixed or unfixed, shall remain the property of B.E Heating and Plumbing Ltd until full payment has been recieved for said materials. We reserve the right to take whatever legal action may be necessary to secure payment for the works carried out and materials supplied either fixed or unfixed.

No allowance has been made for out of hours works, unless specified or to suit our own requirements.

All dates or times given for the start of or duration of the works are given in good faith based on the information gained during the survey and our current workload commitments. These tims may be varied however due to unforeseen circumstances i.e emergency call-outs, breakdowns etc or to circumstances beyond our control. No liability will be accepted if it not possible to meet the client's timescales.

The works described in the estimate will be guaranteed for a period of 12 months from the date of completion against faulty design and workmanship. The materials supplied will be subject to the supplier's/manufacturer's guarantees. The client's statutory right in law are not effected by this guarantee. This guarantee does not extend to existing installed equipment, pipework or fittings.

Whilst certain items may be specified by name or model we reseve the option to supply goods of a different manufacture providing they shall be suitable for the purpose intended.

Any items or materials suplied by the client or others for our fixing will be unpacked and inspected in the presence of the client. Any faults found will be pointed out to the client whose responsibility it will be to obtain replacement items. Any delays caused by faulty or damaged items may be chargeable, may result in us withdrawing from site and may affect the completion date of works.

Any additional works that the client requires to be carried out whilst the specified works are being executed will be charged at extra cost. An indication of such cost will be given and the client's agreement to same will be obtained before the additional works proceed.

The estimate is open for acceptance for a period of 30 days providing the works can be commenced within 90 days. Both periods commencing from the date of estimate and thereafter may be subject to revision of withdrawal.

Terms of payment are given on the estimate for the works and it is a condition of acceptance that these be adhered to. We reserve the right to charge interest at the rate of 5% above Lloyds Bank plc's current base rate per month for overdue accounts.

The price specified in this estimate does not include for the removal of any dangerous waste materials such as asbestos found when carrying out the works. This will be subject to an extra charge.

Acceptance of the Estimate confirms acceptance of these conditions.

Prior to commencement of work involving gas appliances, the existing gas supply will be subject to a soundness test to check for compliance with Gas Safety Regulations. Any faults found will be advised to the Client and any rectification works required may be subject to additional charges.

Should the works include a powerflush of the existing heating system, it must be pointed out that, whilst this treatment is generally harmless, depending on the condition of the existing components the process may find weaknesses in the system. Should any such problems be encountered then any rectification works required may be charged at extra cost. The customer will be asked to sign a waiver confirming this point.

Should the works include a new combination heating boiler unit connected to an existing heating system, the client should be aware that the higher pressures used by this type of boiler may find weaknesses in the existing system. Any repairs required in this respect are not included in the estimate. The customer will be asked to sign a waiver confirming this point.

This estimate does not include for any parking fees levied in Controlled Parking Zones (CPZ's). Any such fees incurred will be passed onto the client at cost.

It is the responsibility of the client to ensure that all children and pets are kept away from areas in which we are working.

If the proposed works are being carried out in a leasehold property it is the sole responsibility of the client to ensure that all necessary permissions have been obtained in writing from the landlords/managing agents. We accept no responsibility whatsoever for any works carried out without the necessary permissions. We can furnish details of the proposed works if so required at possible additional cost.